We are premium partners of Arrow/Tencia ERP Business Software in Western Australia

Tencia accounting ERP software delivers an integrated solution that is flexible, affordable and easy to use. Tencia has been built using web services, which allows Tencia to ‘talk’ to any other systems that conform to web services, overcoming compatibility issues of different operating systems, platforms and programming languages of the past.

Tencia is suitable for businesses across a range of industries including; financial and professional services, manufacturing, distribution and wholesale, information technology and associations and not for profit (NFP) organisations.


Tencia’s platform extensibility provides boundless business opportunities such as vertical integration. Windows Communication technology is a gateway to building end-to-end solutions that can be tailored to fit your industry needs. For example, you could decide to make your product catalogue and stock information available to your vendors using windows communications technology, in doing so tightening your supply chain management, and streamlining your business-to-business relationships. The possibilities are boundless.


Tencia is 100% Australian made and Australian owned. You can be sure our software meets high standards for quality. Head Office is located in Melbourne, Victoria, Australia.


Tencia – The easiest accounting ERP and business management software to deploy for medium-sized businesses.

Complementary Products & Add-Ons

Arrow/Tencia Consultation

Our consultants are well trained in most industries and to suggest the best business process and workflows or simply automate a paper. Either at our office premises or your comfort zone, we can give you a secure, accurate and worthwhile consultation

Arrow/Tencia Implementation

Need help with your Arrow/Tencia ERP Implementation? You have reached the right place. Whether you are a small company with 5 users, a Medium sized company having 25 users, or a large corporation, we have the experience and knowledge to make your project a success.

Arrow/Tencia Customization

Do you want MSBC ERP to be customized? Whether it is extending the functionality of a native MSBC module or building a new module from scratch, we have 30+ years of experience in doing this the best possible way

Arrow/Tencia Training

Congratulations, you have selected the best ERP system to run your business. Any ERP implementation is a failure if all your stakeholders are not trained to use the system properly. Let’s work together in training all your stakeholders to get the maximum out of your new ERP system

Arrow/Tencia integration and Migration

Looking for Arrow/Tencia migration? Whether migration from an old version to the current stable version or migrating from a third-party ERP system to Arrow/Tencia, we’ve got you covered. We have 30+ years of experience in ERP systems.

Arrow/Tencia Support and Maintenance

Want support for your Arrow/Tencia ERP system? We have different types of packages available based on the size of your business. Support includes periodic maintenance done automated and manually.

Our applications

ISS Crystal Viewer


Delivery Docket System

eCommerce Solution

Sales Management System

Job System

Cash Receipt upload program

Tencia Addons

Stock Transfer for iPad

TenciaBI utilises Microsoft PowerBI, a cloud based business analytics service that provides tools to analyse and share insights via pre-configured custom reports and dashboards. TenciaBI enables users to interact with agile, self-service intuitive tools to analyse data more quickly. TenciaBI collects, organises, mines and visualises crucial KPI’s. It eliminates waste and guess work, promotes efficient inventory management and improves financial and sales intelligence. Making quick decisions is part of the value of TenciaBI, but knowing these decisions are relevant based soundly in data-driven insights offers another level of security and confidence.

TenciaBI gets your data moving by allowing consumption outside of Tencia, mobilised data is easily pushed out to laptops, tables and mobile phones. This powerful combination of TenciaBI features and benefits, offers businesses a competitive edge that can make all the difference today. TenciaBI features over 40 pages and 250 visuals of pre-configured content, contained within the following pre-configured BI reports Sales Analysis, General Ledger Financial Analysis, Account Payable and Receivable and Stock Management.

Paper  TenciaBI General Features

  • Tencia pre-package content assistance pages – The assistance page toggles between report content and explanations ehind each visual.
  • Drill down and up – If the visualisation is built with hierarchy, the visualisation can be drilled down to.
  • Drill-Through Pages – This functionality allows for another page of content to be developed that is specific to ne single entity.
  • Analyse data – On any data point in a bar or line visualisation there is the ability to analyse the data which ill explain an increase in the selected data point, providing fast, automated and insightful analysis of data.
  • Ask a Question – The Q&A question box is located at the top of the dashboard this functionality explores the data sing intuitive, natural language capabilities and receive answers in the form of charts and graphs.
  • See Records – The focus is on the individual data element and dedicates the canvas area to displaying the data or that element.
  • See Data – The focus is on the visual and data selected and dedicates the canvas space to displaying the visual nd the textual representation of the data.
  • PowerBI Custom Development Features – Change management, new database queries, phone layout design, create dashboards, create apps, create application workspacesgroups